Policies
Basic Rules And Regulations
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Registration & Deposits:​
By registering to any PLAYDAY activity you agree to the terms and condition of the PLAYDAY waiver. Full payment is required at the time of registration to reserve your child’s spot at PLAYDAY.
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Refunds:​
No refunds at PLAYDAY. Purchases may be transferred for PLAYDAY credit & redeemed space permitting.
Cancellations:
In the event offering is canceled by PLAYDAY, credit will be returned.
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Transfer And Make-ups:
Transfer and make-ups allowed only if there is an open spot. BIRTHDAY PARTY deposits are not refundable and not transferable.
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Expiration:​
PLAYDAY offerings do not expire.
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Promo Codes:​
Promo codes cannot be applied towards deposits. Only one code may be used per purchase. Enter your promo code at check out and the amount will be deducted from your total. Only one promo code can be used at checkout.
Sibling Discounts:​
Use promo code HAPPYSIBLING10 when purchasing PLAYDAY offerings and receive 10% off entire purchase to cover all siblings.​ Sibling discount can not be applied to
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​Camp Permit Exception: ​
PLAYDAY is a single purpose youth program as defined in ARTICLE 48.
Age Guidelines​:
All PLAYDAY creative classes are for children ages 5+.
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Hours of Operation:​
7 Days A Week 9:00 AM - 7:30 PM.
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Drop-Off Procedures:​
Please do not arrive more than 5 minutes prior to the start time of class or camp. If seeking earlier drop off time please book and register for EARLY DROP OFF at the respective location.
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Late Pick-up Policy:
During CAMP, after 5:15pm HAPPY HOUR pricing will be automatically charged.
During AFTER SCHOOL, after 6:15pm HAPPY HOUR pricing will be charged.
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Health And Safety:
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Head Lice:
All customers at the respective studio will be notified right away.
All parents/guardian’s must check their child/children.
Deep cleaning of studio/s will be carried out.
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Sick Child:
PLAYDAY will notify the child's parents/guardian asap.
We will allow the child to rest until a caregiver/guardian
comes to pick them up. For emergencies 911 will be called
and an incident report will be provided to the child’s
parent/guardian.
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Fighting Incident:
Both families of the children involved will be notified.
An incident report will be given to each parent/guardian.
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Day To Day Rules:
Only one child will be allowed in the bathroom at a time.
Always one teacher inside and one outside if there is outdoor play.
Snacks/lunch will be eaten sitting at a table.
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​Medical Needs/Allergies:
​PLAYDAY staff are not permitted to administer medication to program participants. In
the event of a medical emergency, PLAYDAY will administer first aid, CPR, and rescue
in the best interest of the child. Parents/guardians will be contacted if care is
administered and will be provided with an incident report. Allergy medications may be
administered if directed in writing by the child’s parent/guardian (please specify on your child’s waiver form).
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Special Circumstances:​
Parents and guardians are required to specify on PLAYDAY’S waiver and inform to respective studio by email prior to child’s first session of any special circumstances which may affect the child’s ability to participate fully and within the guidelines of acceptable behavior, including, but not limited to, any serious behavioral problems or special circumstances regarding psychological, medical, or physical conditions. Once PLAYDAY is informed, a conference will be scheduled with the parent/guardian to discuss the special circumstances and whether PLAYDAY can accommodate those circumstances.
Dress Code:​
Children should dress appropriately for the activities scheduled. Be prepared to GET MESSY.
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Personal Belongings:​
Please put the child’s name on all articles of clothing, snack bags, bags, etc. Children should not bring toys, mobile phones, electronic devices, jewelry, money, or any possession of value with them to any of the programs. Children will be responsible for their belongings.
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Behavior Management/Discipline Policy:​
PLAYDAY staff will create a fun and safe environment for participants in the program. Praise and positive reinforcement are used as effective methods of behavior management. Children who do not respond to these methods or who are destructive to others or to property will be dealt with in a professional, positive, and timely manner to correct the behavior. The following procedures will be followed for behavior management. All incident reports will be discussed privately with parents/guardians and a copy of each report will be kept on file at PLAYDAY.
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1. In the event a child’s behavior is a repeated behavior and cannot be corrected by the PLAYDAY staff with a verbal warning or other form of behavior modification, a first incident report will be written to document and correct behavior. A copy of the report will be given to the parent/guardian the same day as the incident.
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2. A second incident report will be written if the behavior is repeated by or new behavior problems occur with the same child. This report will follow the same process as the first, but a one or two day suspension could accompany this report, and no refund will be provided for suspended days. A copy of the report will be given to the parent/guardian the same day as the second incident.
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3. A third incident report will be completed using the same process as the first two. The PLAYDAY staff will write this report. Staff will provide this report to the parent/guardian. Incident reports will be discussed privately with a parent/guardian by PLAYDAY staff and director. Dismissal from a program can occur at this time.
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Note: Immediate dismissal from the program can occur at any time given severe circumstances. Refunds for missed days due to a discipline dismissal will not be granted.
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Nutrition/Snacks:​
Children must bring a snack and a drink in a non-glass container each day. Snacks should be in a paper, plastic, or reusable bag clearly labeled with the child’s name. Beverages must be clear, or light colored. Brightly colored drinks are prohibited. Food must be peanut-free. Please do not send gum or candy.
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Grown Up & Me Art | Sensory
Children under 4 must be accompanied by an adult​.
To ensure a spot and help us prepare, please reserve and purchase online..
Children and caregivers must wash & sanitize hands prior to arrival.
Class will begin no later than 5 minutes past the scheduled start time​.
Please make sure you get signed into the class.
Caregivers must engage with their little one during the entire class and keep the conversation amongst care givers to a minimum.
Participation is greatly appreciated​.
All grown up and me classes are 45-60 minutes long.
All materials used are sterilized and non toxic.
If sick, stay home.
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Parents must sign a waiver online​.
Parents must sign up for pick up by 12:00pm the day of pick up.​
Parents must send note to teacher stating that their child will be picked up by PLAYDAY along with the PLAYDAY instructors name.​
Parents must call or email the location manager of their desired location to cancel their regularly scheduled pickup
Children must be signed into one of the after school pick up options along with the first activity
Families must pack nut free snacks for after school.
Families must pack a water bottle.
If using a class package a credit will be used if pick up goes past 15 minutes cutting into the next class.
Please check your email for PLAYDAY announcements.
Please be aware of class package expiration dates.
Please arrive no more than 5 minutes prior to your class, so as to not distract the class in session.
Please email us with anything we need to know about your child and we will notify your instructor.
If waitlisted, we will notify you if a spot opens up.
Please no cell phones during class.
Chewing gum is not permitted.
Come to class with a positive attitude and prepare to be your creative best.
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​Doors will open by 9:00am for regular drop off time​.
Early drop off is at 8:30am
Families must pack nut free lunches, snacks, water bottles, and change of clothes. There is a fridge and freezer available.
PLAYDAY provides water, natural sunscreen, and natural bug spray.
If a child puts any other child, the staff or themselves in danger on purpose, PLAYDAY will suspend them from camp.
Shoes on.
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​Children under 4 must be accompanied by an adult.
Birthday families can show up no earlier than 1 hour prior to their birthday party.
We highly suggest dropping off supplies during any weekday before the party so we can start on your set up!
Extravagant décor beyond balloons, banner, and wall décor that needs more than an hour to set up there will be a fee for that time.
No adhesives on walls, chalkboard, or whiteboard when decorating. If used and there is damage, there will be a fee.
Alcohol is allowed.
A full size fridge and freezer are available.
Gratuity is encouraged for our birthday instructors' service.
